Enya Estates (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://enya.estate, engage with our services, or interact with our advertising campaigns, including those on Meta, Google, TikTok, and other platforms.
1. Information We Collect
Personal Data
We collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website (e.g., contact, lead magnet, brochure requests)
- Communicate with us via email, phone, or messaging apps
- Engage with our social media advertisements or landing pages
This may include:
- Name
- Email address
- Phone number
- Country of residence
- Preferences related to property type, budget, and location
Automatically Collected Data
We use tracking technologies to automatically collect information including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Duration of visits
- Device identifiers and usage data
We use cookies, pixels, and similar tools (e.g., Meta Pixel, Google Tag Manager, TikTok Pixel) for analytics and ad personalization.
2. How We Use Your Information
We may use your data to:
- Provide and improve our services
- Respond to inquiries and follow up on property interests
- Deliver downloadable content and brochures
- Run retargeting and lookalike advertising campaigns
- Monitor analytics and user engagement
- Comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Trusted third-party service providers (e.g., CRM systems, ad platforms, hosting services)
- Legal authorities if required by law or to enforce our terms
- Business partners strictly for property services you opt into
4. International Data Transfers
We operate globally. Your information may be processed in countries outside your country of residence, including the United States or Thailand. Where applicable, we implement appropriate safeguards to protect your data, including Standard Contractual Clauses under GDPR.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined or as required by applicable law.
6. Your Rights
Depending on your jurisdiction, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Erasure of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise your rights, contact us at info@enya.estate.
7. Cookies and Tracking
You can adjust cookie settings through your browser. We honor “Do Not Track” signals where technically feasible. You can also opt out of certain tracking technologies via the Digital Advertising Alliance (DAA) or your device settings.
8. Security
We implement technical and organizational measures to protect your data, including SSL encryption and access controls.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this policy. We encourage you to review this page periodically. Material changes will be communicated via our website or by email if appropriate.